Aishat Asifat
@aishatasifat
Dedicated customer service representative with a background in microbiology.
NigeriaWhat I'm looking for
I am a passionate and diligent customer service representative with a background in microbiology. My journey began with a B.Sc. in Microbiology from Fountain University, where I developed a strong foundation in scientific analysis and critical thinking. I have honed my skills through various roles, including an internship at the Federal Medical Centre, where I conducted microbiological analyses and assisted in medical testing.
My professional experience spans several customer service roles, where I have excelled in managing patient inquiries and resolving complaints with empathy and professionalism. At Oyomesi Specialist Hospital and Ison Xperiences, I demonstrated my ability to maintain meticulous records and collaborate effectively with colleagues to enhance the customer experience. I am committed to continuous personal and professional growth, seeking opportunities that challenge me and allow me to contribute meaningfully to my team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Opay
Jan 2024 - Jan 2025 (1 year)
Provided assistance to customers through various channels, managed support tickets, and collaborated with departments to enhance customer experience.
Customer Service Representative
Ison Xperiences
Jun 2022 - Jan 2023 (7 months)
Handled incoming calls and enquiries, resolved customer issues, and provided product information while maintaining high service standards.
Teacher (NYSC)
Ajayi Crowther Victory College
Jun 2021 - Jun 2022 (1 year)
Served as a Biology teacher for senior secondary classes, facilitating learning and supporting students' academic growth.
Customer Service Representative
Oyomesi Specialist Hospital
Feb 2020 - May 2021 (1 year 3 months)
Managed patient inquiries and concerns, resolved complaints, maintained records, and provided guidance on hospital services with professionalism and empathy.
Intern
Federal Medical Centre
Mar 2019 - Aug 2019 (5 months)
Conducted microbiological analysis and medical tests, issued test results, and performed various duties assigned by medical staff during the internship.
Education
Degrees, certifications, and relevant coursework
FUFountain University
Bachelor of Science, Microbiology
2016 - 2020
Studied Microbiology, focusing on the study of microorganisms, their impact on human health, and their applications in various fields.
Abeokuta Grammar School
Secondary School Certificate, General Education
2009 - 2015
Completed secondary education with a focus on core subjects, preparing for higher education and professional development.
Al-ameen Nursery And Primary School
First School Leaving Certificate, Primary Education
2003 - 2009
Achieved foundational education, focusing on basic literacy, numeracy, and social skills essential for further education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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