At Hubstart, I work on HubSpot CRM strategy, implementation, automation, and RevOps initiatives for international clients. I design CRM processes and customer journeys that align with existing systems and business requirements.
At RevBlack, I supported Salesforce-related RevOps projects, analyzing CRM data, lead lifecycles, and funnels. I also worked on data hygiene and process improvements to address duplicate records, missing data, and automation opportunities.
At Sky Group, I implemented Oracle Sales and RD Station and created real-time dashboards for campaign and sales KPIs. I also launched a Loyalty Club with cashback and gift rewards to support client retention and reduce regional stock surplus.
At DTM Plusoft, I managed lifecycle marketing projects for clients including Leroy Merlin and Pague Menos, leading a 10-person squad through campaign development and delivery. Earlier, at CSD, I managed a team handling NPS and customer support and designed segmented campaigns with A/B testing.

