At The Ritz-Carlton, Almaty, I coordinated personalized requests for VIP and international guests, including transportation, restaurant reservations, and time-sensitive arrangements.
I organized complex requests such as sourcing private medical assistance and coordinating with external service providers. I also arranged personalized gifts and experiences, and followed requests through to resolution.
As a Rooms Operations Voyager at Marriott International, I gained cross-functional experience across hotel operations, guest experience, sales, marketing, finance, and F&B through the Voyage Global Leadership Development Program.
Earlier, I produced English-language videos at Superdao and taught individualized online English lessons at Skyeng. I’m fluent in English and Russian, conversational in Turkish, and have basic Kazakh.
