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Symbat Bolatbekova

@symbatbolatbekova

Social media and operations specialist at Result School who grew its Instagram audience from ~700 to 2,000+ followers.

At Result School, I created and published daily Instagram Reels and posts alongside Stories, building a consistent content pipeline for promotional, educational, and engagement formats.

I developed concepts around audience interests and social media trends, then scripted, filmed, and edited Reels independently. This work helped grow the school’s Instagram audience from ~700 to 2,000+ followers and contributed to content reaching 500,000+ Instagram accounts.

At The Ritz-Carlton Almaty, I supported local and international guests, handled multiple needs, and worked with hotel departments to coordinate guest experiences.

At Amados Travel, I coordinated tourism-related services and requests with clients and travel partners. I studied Marketing at College of Caspian University.

Experience

Work history, roles, and key accomplishments

Tour Manager

Amados Travel

Communicated directly with clients and travel partners to coordinate tourism-related services. Managed multiple customer needs and organized travel-related processes while maintaining clear communication.

Tourism Client Management Service Coordination Communication Skills Flexibility Decision making

Operations & Content

Result School

Created and published daily Reels and Stories, developed content strategy, and produced short-form content. Helped grow Instagram audience from ~700 to 2,000+ followers and contributed to content reaching 500,000+ accounts.

Social Media Management Content Strategy Content Production Instagram Reels Audience Growth Operations Cross Functional Collaboration

Guest Experience Expert

The Ritz-Carlton Almaty

Delivered guest support in a premium international environment, handling multiple guest needs while maintaining service standards. Collaborated with hotel departments to coordinate smooth guest experiences and resolved requests in a fast-paced setting.

Luxury Hospitality Customer Experience Cross Functional Operations Problem Solving Communication Skills Adaptability Decision making