Open to opportunities

Ahmed Khalid

@ahmedkhalid

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Experienced sales representative with a passion for customer satisfaction.

Egypt

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What I'm looking for

I am looking for a role that allows me to leverage my sales expertise while contributing to a dynamic team focused on customer satisfaction and growth.

My name is Ahmed Khalid, and I am a dedicated sales representative with a strong background in marketing and customer service. With a degree in Marketing from Coral Springs University and extensive experience in sales roles, I have consistently exceeded sales targets and built lasting relationships with customers. At TradeLot, I increased sales of underperforming products by 50% in my first year and ranked among the top five sales representatives in my second year.

My approach to sales is rooted in understanding customer needs and providing tailored solutions. I believe that effective selling is not about being pushy but about genuinely helping customers find the right products for them. My experience at Concentrix and Teleperformance has honed my skills in upselling and customer retention, allowing me to create a positive experience for every customer I interact with. I am passionate about my work and strive to give 100% in everything I do.

Experience

Work history, roles, and key accomplishments

Sales Representative

Concentrix

Jan 2022 - Jan 2024 (2 years)

Expertly introduced products to customers by identifying specific needs and effectively creating demand. Successfully upselled products and implemented strategies to retain customers, ensuring high satisfaction.

Upselling Customer Retention Sales Strategy Communication Negotiation CRM Software

Customer Service Officer

Teleperformance

Jan 2020 - Jan 2022 (2 years)

Provided exceptional customer service, adeptly resolving inquiries and maintaining high customer satisfaction. Successfully retained customers on products and ensured optimal assistance was provided.

Customer Service Customer Retention Problem Solving Communication Product Knowledge Conflict Resolution Call Center Operations CRM

Sales Representative

TradeLot

Achieved significant sales growth, increasing product sales by 50% in the first year. Consistently ranked as a top five sales representative by the second year, demonstrating strong sales acumen and strategic marketing.

Sales Marketing Strategies Customer Engagement Negotiation Market Research Lead Generation

Education

Degrees, certifications, and relevant coursework

Coral Springs University

Bachelor's Degree, Marketing

Completed a comprehensive curriculum in Marketing, focusing on key strategies and principles. Developed a strong understanding of market analysis, consumer behavior, and promotional techniques.

The Higher Institute Of Social Work

Master's Degree, Group Work

Pursued a Master's Degree in Group Work, focusing on advanced theories and practices in social work. Gained expertise in facilitating group dynamics and interventions to support community and individual well-being.