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Ahmed Farag

@ahmedfarag2

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I grow corporate logistics portfolios through strategic sales, retention, and commercial partnerships.

United Arab Emirates

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What I'm looking for

I'm looking for a commercial role where I can grow corporate accounts, build strategic client partnerships, use market insight to drive revenue, and contribute to long-term business growth.

At Aramex Abu Dhabi, I manage 87+ corporate accounts, maintain 98% client retention, and exceed quarterly targets by 15% through upselling, new business acquisition, and account expansion.

I turn market intelligence, CRM performance data, and customer needs into sales plans, business reviews, and tailored logistics solutions. I also negotiate commercial agreements and coordinate internal teams to support long-term profitability.

Previously, I improved administrative processing time by 20% at SEHA and supported large corporate awards events for 500+ guests at ITP Media Group. I bring a practical mix of client relations, operations, stakeholder communication, and commercial growth.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Aramex Abu Dhabi LLC

Feb 2023 - Present (3 years 7 months)

Manages a portfolio of 87+ corporate accounts, driving revenue through strategic upselling and maintaining 98% client retention. Develops sales plans, monitors KPIs, and manages commercial agreements.

Key Account Management Customer Retention Upselling Cross Selling Contract Negotiation Sales Strategy Market Research CRM Software Salesforce Microsoft Office Excel PowerPoint Project Management Logistics Coordination Supply Chain Solutions

Executive Assistant

SEHA – Abu Dhabi Health Services Co

Mar 2021 - Nov 2022 (1 year 8 months)

Served as central point of contact for senior executives, managed high-level correspondence, and implemented a digital scheduling system that reduced administrative processing time by 20%. Trained and supervised a team of 4 junior staff.

Stakeholder Management Administrative Support Digital Scheduling Team Leadership Customer Service Complaint Resolution

Events & Awards Assistant

ITP Media Group

Sep 2017 - Feb 2018 (5 months)

Facilitated execution of large-scale corporate award shows, managing logistics for over 500 guests per event. Managed social media and paid advertising campaigns, increasing event engagement and online exposure by 25%.

Event Coordination Logistics Management Social Media Management Paid Advertising Digital Marketing

Education

Degrees, certifications, and relevant coursework

Misr University for Science & Technology

Bachelor's Degree, Mass Media and Communication Technology

2015 - 2019

Grade: 3.51/4.00 (Very Good)

Bachelor's degree in Mass Media and Communication Technology with a major in Public Relations and Advertising. Achieved a GPA of 3.51/4.00 (Very Good).