Ahmed Adss

Delivers remote technical support through chat and ticketing systems, diagnoses and resolves software and system-related issues, and escalates advanced technical cases when required.

Delivers exceptional guest experiences for international visitors, manages reservations, check-ins, and check-outs, and coordinates daily operations with housekeeping and other departments.

Presented live casino games for international audiences, delivered professional live entertainment in English, and ensured compliance with gaming procedures and company standards.

Investigated technical issues, resolved customer problems, and used CRM platforms to provide support.

Delivered excellent customer service in a high-volume environment, built positive customer relationships, and maintained high service standards.

Assisted dentists during treatments, prepared treatment rooms, sterilized dental instruments, and educated patients.

Handled inbound customer calls, solved customer issues, and worked with CRM systems while consistently achieving KPI targets.

Managed memberships, assisted customers, and performed front desk operations.

Processed cash transactions, assisted customers, and managed daily cash reports.

Currently pursuing a Doctor of Dental Medicine (DMD) degree.