Artavazd Hovsepyan

I am a detail-oriented, organized customer support specialist with over two years assisting local and international clients using CRM and communication tools.

I provided remote customer support for online casino games, addressing inquiries and complaints and assisting players with technical issues to improve satisfaction and loyalty.

Previously, I worked as a sales development representative and appointment setter, engaging restaurants and hotels, managing client communications, and updating CRM records to pass qualified leads to sales.

I began in a call center role providing assistance via calls, email, and chat while coordinating platform operations between drivers and clients; I bring strong organizational skills, attention to detail, and practical experience with Microsoft Office and internal CRM systems.