Looking for a job

Ahmad Tayeh

@ahmadtayeh

Message

I resolve high-volume customer inquiries across calls, email, and chat while meeting SLA targets.

Jordan

Message

What I'm looking for

I'm looking for a customer-focused support role where I can resolve inquiries efficiently, maintain service quality, collaborate across teams, and continue developing my communication and problem-solving skills.

At Jeeny, I handle high volumes of customer tickets and driver help-center inquiries, resolving issues quickly while supporting SLA adherence and customer satisfaction. I document interactions and resolutions carefully to strengthen support processes and the knowledge base.

Previously at Extensya, I managed inbound and outbound calls for international clients and resolved billing, technical, and general inquiries. I bring clear communication, problem-solving, and a customer-centric approach to every interaction.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Specialist

Current

Jeeny

Oct 2025 - Present (1 year)

Handled high volume of customer tickets and inquiries, resolving issues promptly to meet SLAs. Maintained documentation and followed up with customers to ensure satisfaction.

Customer Service Problem Solving Documentation SLA