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Ahmad Saymeh

@ahmadsaymeh

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Customer service representative at Extensya who met development targets while maintaining customer satisfaction.

Jordan

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What I'm looking for

I’m seeking to use my communication, persuasion, and client relationship skills to drive revenue growth and deliver exceptional customer experiences.

At Extensya, I achieved high Quality Assurance scores based on client evaluations and maintained optimal Average Handling Time while ensuring customer satisfaction.

As a B2C Sales trainee at Money for Finance, I advised clients on financing options, facilitated loan agreements, and followed up on payment commitments. I’m seeking to use my sales and customer service skills to drive revenue growth and deliver exceptional customer experiences.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Extensya

Jan 2026 - Sep 2026 (8 months)

Achieved high Quality Assurance scores based on client evaluations. Maintained optimal Average Handling Time while ensuring customer satisfaction and consistently met Monthly Development Targets.

Quality Assurance Average Handle Time Customer Satisfaction Monthly Development Targets

B2C Sales Trainee

Money for Finance

Advised clients on financing options and facilitated loan agreements. Built trust with customers to encourage responsible borrowing and repayment, and managed client relationships with follow-up on payment commitments.

Sales Customer Relationship Management Loan Facilitation Customer Trust Follow up