At Ideal Roofing, I support a multi-territory outside sales network with KPI tracking, CRM data, and territory analytics. I also provide technical guidance on metal roofing and cladding systems.
I coordinate orders from quotation through delivery, working with production, dispatch, and shipping teams to manage pricing, quantities, and lead times. I review technical drawings and custom specifications to check material compatibility and design feasibility.
At LG Home Comfort Inc., I sold HVAC products and advised customers on home comfort solutions. I conducted in-home assessments and coordinated with installation teams.
Earlier, at Reliance Home Comfort, I handled inside sales for water heaters, HVAC systems, and smart home solutions. At Field Nation, I managed customer support and sales workflows, contributing to a 15% increase in monthly recurring revenue and reducing churn by 50%.
Canada