Aduragbemi Ayodeji
@aduragbemiayodeji
Results-driven manager specializing in customer experience, operations, and inventory.
NigeriaWhat I'm looking for
I am a results-driven management professional with 5+ years' experience in operations, customer experience, and administrative leadership. I have a proven record of improving efficiency, reducing costs through supplier negotiation and process improvements, and boosting sales via data-informed merchandising and marketing strategies.
I lead teams with a focus on training, conflict resolution, and performance reporting, and I have managed logistics, vendor relationships, and event coordination to enhance customer engagement. Currently completing an MBA, I seek remote or hybrid roles where I can apply my analytical approach and operational experience to deliver measurable business impact.
Experience
Work history, roles, and key accomplishments
Bookstore Manager
Ouida Books
Sep 2024 - Present (1 year 1 month)
Manage daily bookstore operations including sales, inventory tracking, procurement and event coordination; boosted sales through data-informed merchandising and marketing strategies.
Store Manager & Team Lead
Discount Store NG
Sep 2022 - Aug 2024 (1 year 11 months)
Oversaw daily store operations, recruited and trained staff, negotiated supplier contracts to reduce procurement costs by 15%, and produced sales performance reports for management.
Customer Experience Officer
Discount Store NG
Jun 2022 - Aug 2022 (2 months)
Managed logistics and customer experience initiatives, negotiated vendor terms to cut delivery tariffs by 20% and liaised with delivery partners to improve fulfillment timeliness.
Customer Experience Officer
Vara Moretti
Sep 2020 - Feb 2022 (1 year 5 months)
Handled 30+ daily customer interactions with a 90% resolution rate, maintained customer databases, reduced costs by 30% through supplier negotiation, and supported senior management operations.
Education
Degrees, certifications, and relevant coursework
BUBabcock University
Master of Business Administration, Business Administration
Pursuing a Master of Business Administration with focus on management and administration (in progress).
ULUniversity of Lagos
Bachelor of Science, Economics
2013 - 2017
Completed a Bachelor of Science in Economics at the University of Lagos, focusing on economic theory and quantitative analysis.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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