Deeka Gift

I am a highly analytical Sales and Customer Specialist with a solid track record of driving retail growth, optimizing multi-channel communications, and leading operational workflows. Beginning my career as a Sales Associate at Loft Collection, my commitment to exceeding sales targets and building genuine customer retention quickly led to my promotion as Store Manager within 2 years.Throughout my career, I have specialized in turning retail transactions into interactive customer experiences. I didn't just manage physical apparel items; I managed digital storefront systems. I am highly proficient in utilizing WhatsApp Business as a CRM tool to engage clients, handle objections, and process inquiries. Additionally, I have hands-on technical expertise using the BUSY Accounting & Inventory Software to systematically post sales records, track low-stock parameters, and oversee complex inventory metrics.As an OND holder with real-world management experience, I understand the critical balance between speed, operational accuracy, and deep empathy. I am actively transitioning my skill set into the global remote tech ecosystem, targeting Sales Development Representative