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adri gutierrez

@adrigutierrez

Treatment Coordinator/Insurance Verification Specialist at Mexia Dental, verifying dental benefits and obtaining prior authorizations.

United States

Message

At Mexia Dental (Community Dental Partners), I verify dental eligibility and benefits through payer portals and direct communication with insurance carriers. I also obtain prior authorizations and document insurance information in Open Dental.

I coordinate referrals to specialists and research patient accounts and EOBs to address balances and billing questions. At Meduit, I contacted patients about medical billing, processed payments, and established payment plans.

Experience

Work history, roles, and key accomplishments

Current

Treatment Coordinator/Insurance Verification Specialist

Current

Mexia Dental (Community Dental Partners)

Mar 2025 - Present (1 year 7 months)

Verify up to 30 dental insurance eligibility and benefits through payer portals and direct communication with carriers daily. Obtain prior authorizations, document patient information in EHRs, coordinate referrals, and maintain front desk operations.

Dental Insurance Verification Payer Portals Prior Authorizations EHR Management HIPAA compliance Open Dental Data Entry Patient Scheduling Customer Service Phone Support

Medical Billing Customer Representative

Meduit

Nov 2023 - Jan 2024 (2 months)

Contacted patients through outbound calls to discuss medical billing inquiries and provide support for patient accounts. Processed payments and established payment plans while navigating multiple systems to maintain accurate data entry.