Dianne Lennon

I’m a detail-oriented Billing Specialist with 8 years of experience in claims processing and insurance verification. I focus on accurate electronic transactions, timely payment processing, and reliable data entry while staying strictly compliant with HIPAA standards.

In my recent role as a Patient Access Specialist at Cencora, I managed patient inquiries and verified insurance eligibility and prior authorizations to improve patient processing accuracy. I also processed and confirmed payments for patient accounts, ensuring timely electronic transactions and compliance with HIPAA regulations.

Previously, as a Claim Billing Specialist at Delta Dental Insurance, I processed insurance claims and resolved billing inquiries to improve issue-resolution efficiency. I’ve also supported healthcare teams by maintaining patient data integrity, updating records, educating patients on coverage details, and using systems such as Waystar, Availity, FinThrive, and Salesforce (SPA) to enhance workflow efficiency.