Open to opportunities

Adriatik Kastrati

@adriatikkastrati

Message

Operations and security-minded leader improving healthcare operations and data protection.

United States

Message

What I'm looking for

I’m looking for a leadership role where I can run day-to-day operations with strong compliance and also apply my cybersecurity/data-security and analytical skills to reduce risk, improve performance, and support teams that deliver great patient and customer outcomes.

I’m an Operations Manager focused on keeping facilities running at a high standard—cleanliness, infection control, and fast, reliable patient room turnaround. I oversee daily environmental services operations while building accountability, safety, and high performance across teams.

In regulated healthcare environments, I lead training, develop and enforce SOPs, and conduct audits and inspections to ensure compliance with Joint Commission (JCAHO), OSHA, CDC, and related standards. I coordinate cross-departmentally and respond to emergencies like spills, biohazard incidents, and disaster protocols with clear action plans.

I also bring a cybersecurity and data-security mindset, including incident response, fraud prevention, and security operations concepts. With strong analytical and technical skills—from data labeling and preprocessing to SIEM tools like Splunk and QRadar—I work to improve outcomes through disciplined processes, continuous improvement, and measurable performance.

Experience

Work history, roles, and key accomplishments

Operations Manager

Crothall Healthcare

Jan 2024 - Jan 2025 (1 year)

Oversee daily operations of environmental services, including cleanliness and infection control standards across facilities. Lead and manage custodial and floor care teams while ensuring compliance with healthcare and regulatory requirements.

Environmental Services Infection Control Patient Room Turnaround OSHA CDC Budgeting Inventory Management Procurement HR Policies Green Cleaning

Sr. Wholesale Manager

Ed Hicks Nissan

Jan 2018 - Jan 2022 (4 years)

Develop and implement wholesale sales plans and strategies to achieve wholesale objectives. Oversee order placement/fulfillment, inventory, partner/customer relationships, and performance reporting.

Wholesale Strategies Competitor Analysis Sales Planning Scheduling Relationship Management order fulfillment Budgeting performance reporting Wholesale Performance Metrics

Assistant Director

Hhs (Hospital Housekeeping Services)

Jan 2014 - Jan 2018 (4 years)

Provide leadership across hospital housekeeping accounts, supporting cleanliness and infection control standards while applying cybersecurity-focused practices such as fraud prevention and incident response. Oversee staff training, scheduling, performance evaluations, and protocol adherence.

Email Security Fraud Prevention Incident Response Threat Analysis QRadar Vulnerability Assessment Azure Google Cloud Scheduling Performance Evaluation Inventory Of Cleaning Supplies And Equipment

General Manager

Texitalia

Jan 2007 - Jan 2014 (7 years)

Oversee day-to-day operations of the restaurant, including recruiting, hiring, training, staffing schedules, inventory management, and budget responsibilities. Lead customer service, marketing efforts, compliance, and community engagement while managing profitability.

Restaurant Operations Recruiting Team Supervision Inventory Management Budget Management Table Turnover Seating Optimization Customer Service Marketing Strategy Health & Safety Compliance Google Workspace Zoom BigQuery

Data Entry

Data Pro Solutions

Jan 2005 - Jan 2007 (2 years)

Input and update information into databases and spreadsheets while verifying accuracy through quality checks. Enter and verify patient demographic and medical data in EHR systems and ensure confidentiality and data protection.

Data Quality Confidentiality EHR Data Entry