Adrianne N
@adriannen
Dedicated hospitality and finance professional with exceptional customer service skills.
What I'm looking for
I am a dedicated hospitality, finance, and customer service professional with over 7 years of experience delivering exceptional service and creating unforgettable experiences for high-end clients. My extensive background has made me an expert in understanding the unique needs of stakeholders, managing VIP relationships, and curating personalized experiences that exceed expectations.
Currently, I work as an Accounts Receivable/Income Auditor at Hilton, where I review and verify daily hotel revenue for over 300 rooms and multiple food and beverage outlets. I also act as General Cashier, auditing all employee banks and preparing cash drops and change orders. My previous role as an Owner Experience Specialist at Flexjet allowed me to independently handle all inbound and outbound flights, ensuring luxurious customer experiences through personalized enhancements and meticulous attention to detail.
Throughout my career, I have developed strong leadership skills, managing teams of over 20 employees and collaborating with various departments to ensure seamless operations. I am passionate about providing top-tier service and am eager to bring my expertise to a new role where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Accounts Receivable/Income Auditor
Hilton
Dec 2024 - Present (7 months)
Reviewed and verified daily hotel revenue for over 300 rooms and multiple food and beverage outlets. Arranged and invoiced billing for various group corporate travelers and banquet events.
Owner Experience Specialist
Flexjet
Dec 2021 - Dec 2024 (3 years)
Independently handled all inbound and outbound flights at Flexjet's private FBO at Van Nuys Airport. Curated luxurious customer experiences by adding personalized enhancements and arranging dining options.
Front Desk Supervisor
Hilton
Jul 2018 - Dec 2021 (3 years 5 months)
Provided excellent customer service to all guests while managing Front Desk and Valet staff of over 20 employees. Collaborated with other hotel departments to ensure smooth operations and event execution.
Social Media Marketing Manager
Crush Social
Jul 2015 - Aug 2018 (3 years 1 month)
Utilized various social media platforms to promote businesses and personal brands. Developed growth strategies for influencers, small businesses, and personal brands.
Education
Degrees, certifications, and relevant coursework
California State University - Northridge
Bachelor of Arts, Humanities
Completed a comprehensive curriculum in Humanities, focusing on interdisciplinary studies. Gained a broad understanding of various cultural and historical contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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