Adrian McCall

I help customers get value from a platform and build the systems that make that experience consistent. My background spans customer success, enterprise relationships, team leadership, and customer enablement.

At Redy, I supported more than 700 approved registrations and delivered over 100 demos and onboardings. I built HubSpot workflows, dashboards, and reporting that helped the team prioritize engagement and act on risk. Our engagement program across 419 listings generated 715 proposals and $64,700 in realized platform revenue.

At CompuCycle, I managed three direct reports and supported a customer base of 1,200, including 200 enterprise customers with more than $100,000 in annual business each. My work included retention, reactivation, annual agreements, and customized service workflows.

I am seeking remote US roles in Customer Success, Customer Success Operations, Customer Enablement, or Partner Success. I am also open to office or hybrid roles in Chicago. I bring hands-on HubSpot ownership, practical AI workflows, clear communication, and a focus on measurable customer outcomes. Portfolio: adrianmccall.com.