Adrian Cassell

As a dedicated and detail-oriented receptionist with three years of experience, I excel in creating a welcoming atmosphere for clients and staff alike. My role as a Precertification Specialist at Genesis Surgery Center has honed my skills in processing precertification and prior authorization requests, ensuring that patient confidentiality is maintained in compliance with HIPAA regulations. I pride myself on my ability to communicate with compassion, guiding patients through the authorization process while collaborating with a multi-disciplinary team to enhance patient care.

Prior to my current position, I worked as a Home Health Aide at FirstLight HomeCare, where I provided personal care and support to clients in their homes. My experience includes vital signs monitoring, medication management, and ensuring safety protocols were followed. I am CPR and First Aid certified, which underscores my commitment to providing safe and effective care. My educational background includes a Certificate of Completion in Medical Billing and Coding, further enhancing my understanding of medical terminology and coding practices.