Jade User
@jadeuser1
Patient-focused healthcare and administrative professional delivering reliable support.
United StatesWhat I'm looking for
I am a motivated and adaptable healthcare and administrative professional with hands-on experience in patient care, medication administration, prior authorizations, and front-desk operations.
I have worked across healthcare and customer-service settings — supporting medication administration as a Med Tech, implementing behavior plans as an RBT, and processing prior authorization requests in a hospital network.
My strengths include maintaining confidentiality, managing payments and insurance verifications, and using Google Suite, QuickBooks, and Microsoft Office to improve office efficiency.
I hold CNA, Med Tech, and RBT certifications, am completing an associate degree in Medical Assisting (anticipated 2026), and seek roles where service, reliability, and teamwork are valued.
Experience
Work history, roles, and key accomplishments
Registered Behavior Technician
Thrive Behavioral Network, LLC
Jan 2025 - Dec 2025 (11 months)
Implemented individualized behavior plans, collected and tracked behavioral data, and provided direct interventions to improve client outcomes.
Med Tech / Caregiver
Memory Care Lane
Jan 2024 - Dec 2025 (1 year 11 months)
Assisted residents with medication administration per physician orders, maintained accurate medication records, and reported discrepancies to nursing staff to ensure resident safety.
Sales / Customer Service Associate
Spectrum
Mar 2025 - Jul 2025 (4 months)
Processed and verified electronic payments, maintained confidentiality of customer and financial records, and resolved account and billing inquiries to support daily operations.
Med Tech / Caregiver
The Devon Senior Living
Jan 2023 - Dec 2024 (1 year 11 months)
Supported residents with activities of daily living, monitored vital signs, maintained safe environments, and provided companionship and emotional support.
Showing Agent
JCS Assets
Jan 2019 - Dec 2023 (4 years 11 months)
Coordinated property showings, handled client inquiries, collected feedback, and facilitated communication between clients and listing agents to support transactions.
Prior Authorization Specialist
Lehigh Valley Health Network
Jan 2020 - Dec 2022 (2 years 11 months)
Processed prior authorization requests for medications and procedures, verified insurance coverage, submitted appeals, and coordinated with providers and insurers to resolve authorization issues.
Education
Degrees, certifications, and relevant coursework
Unknown Institution (Medical Assistant program)
Associate's Degree, Medical Assistant
Pursuing an Associate's Degree in Medical Assistance with anticipated completion in 2026.
High School Diploma or Equivalent
High School Diploma or Equivalent, General Education
Completed high school diploma or equivalent credential.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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