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@stefaniebenke
Organized healthcare specialist with over fifteen years of experience
As a seasoned healthcare professional with over fifteen years of experience, I have honed my skills in patient care, healthcare administration, and insurance prior authorization. My expertise in remote collaboration tools, data entry, and patient record management has enabled me to work efficiently in virtual settings. With a strong knowledge of medical terminology and healthcare regulations, I am well-equipped to navigate complex healthcare systems.
Throughout my career, I have demonstrated my ability to work independently, multitask, and prioritize tasks in fast-paced environments. My excellent communication skills, both written and verbal, have allowed me to effectively interact with patients, families, and healthcare teams. I am committed to delivering high-quality patient care and ensuring timely payment or correction of any issues.
In my current roles at Cabinet Peaks Medical Center and Libby Volunteer Ambulance, I have further developed my skills in patient care, insurance prior authorization, and emergency procedures. I am confident in my ability to leverage my experience in healthcare and my ability to work independently to excel in a remote role.
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Work history, roles, and key accomplishments
Cabinet Peaks Medical Center
Jan 2022 - Jan 2024 (2 years)
Responsible for verifying patient insurance coverage, obtaining prior authorizations, and managing patient financial accounts. Ensured timely payment of claims and maintained accurate records using EHR systems.
Cabinet Peaks Medical Center
Jan 2023 - Present (2 years 10 months)
Collect and process patient specimens while ensuring proper handling and documentation. Maintained patient confidentiality and adhered to HIPAA guidelines.
Cabinet Peaks Medical Center
Dec 2021 - Present (3 years 11 months)
Provided emergency care and performed critical procedures while ensuring patient safety. Assisted in triage and documentation to support timely care decisions.
Fruit Factory
Feb 2021 - Aug 2022 (1 year 6 months)
Guided patients in product selection and educated them on usage while ensuring compliance with regulations. Managed transactions and maintained accurate records.
The Country Inn
Mar 2020 - Aug 2020 (5 months)
Supported daily operations remotely, managed staff scheduling, and maintained financial records. Ensured high levels of guest satisfaction through effective communication and problem resolution.
Regency Senior Living
Jan 2014 - Feb 2016 (2 years 1 month)
• Remotely maintain accurate patient records, documenting care provided, medication administration, and any changes in patient health or behavior.
• Collaborate with nurses, physicians, and other healthcare professionals to ensure continuity of care and provide timely updates on patient status.
• Remotely act as a key point of contact between patients and their families.
Degrees, certifications, and relevant coursework
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