Ishrat Mirja
@ishratmirja
Customer support and operations professional coordinating B2B workflows across real estate and insurance.
IndiaWhat I'm looking for
In my current Senior Customer Experience & Operations Associate role, I direct operational workflows and manage inventory to support daily operations.
I provide customer support through digital communication tools and work to maintain a loyal client base.
I coordinate initiatives across B2B operations, real estate, and insurance sectors.
I also mentor junior team members on customer engagement and internal operational procedures. Earlier, I worked as a Retail Sales Executive at Mini mumbai garments.
Experience
Work history, roles, and key accomplishments
Senior Customer Experience & Operations Associate
Bahadurgarh
Jan 2021 - Present (5 years 9 months)
Directed end-to-end operational workflows and managed complex inventory for seamless daily operations. Provided top-tier customer support and maintained a loyal client base via digital communication tools.
Retail Sales Executive
Mini Mumbai Garments
Jan 2021 - Dec 2021 (11 months)
Worked as a retail sales executive at Mini Mumbai Garments, handling sales and customer interactions.
Education
Degrees, certifications, and relevant coursework
National Institute of Open Schooling
Senior Secondary Certification, General Studies
Currently pursuing Senior Secondary Certification through the National Institute of Open Schooling.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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