Aditya Pratap Singh
@adityapratapsingh2
Analyst specializing in Salesforce administration, KPI reporting, and process optimization.
What I'm looking for
I am an analyst with over three years' experience in business operations, sales support, and data analysis, focused on improving efficiency and enabling stakeholder decision-making. I administer Salesforce CRM, perform data audits and bulk updates, and design KPI dashboards that drive leadership insights.
I have coordinated cross-functional teams including product, engineering, and content to streamline operations and implement client feedback, and I have supervised an 8-member team to meet SLAs and delivery timelines. I document SOPs, workflows, and process guidelines to ensure repeatability and compliance.
I hold certifications in project management and business analysis and have hands-on expertise with Salesforce, Excel, JIRA, and reporting tools, delivering market and operational research insights to support client and business strategies.
Experience
Work history, roles, and key accomplishments
Analyst - Business Operations
GlobalLogic Technologies Private Limited
Apr 2022 - Apr 2025 (3 years)
Served as Salesforce CRM administrator and led KPI reporting and process optimization to improve client delivery efficiency; supervised an 8-member team and produced dashboards and insights that informed leadership decisions.
Education
Degrees, certifications, and relevant coursework
Deen Dayal Upadhyaya University
Bachelor of Commerce, Economics
2017 - 2020
Completed a Bachelor of Commerce with a focus in Economics, covering core commerce and economics coursework from 2017 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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