Open to opportunities

Reena Karthikeyan

@reenakarthikeyan

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Dept professional with over 7 years of experience in Data and Business Analysis

India

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What I'm looking for

Looking for a challenging role that leverages my analytical and problem-solving skills to drive business growth and process improvements.

I am a seasoned professional with a strong background in data and business analysis, boasting over 7 years of experience in the field. My expertise lies in delivering visually appealing reports and dashboards that simplify complex topics. I have a proven track record of working with Salesforce CRM administration, Power BI, and Tableau, with a strong focus on data management, quality check, and analytics.

Throughout my career, I have developed excellent communication and presentation skills, working closely with stakeholders, senior management, and cross-functional teams. I am a team player with strong organizational skills, meeting deadlines, and possessing problem-solving and analytical skills.

I am passionate about leveraging business processes, improvements in workflow, and applications to drive business growth. I am well-versed in industry best practices and have a strong understanding of functional business areas like sales operations.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Happiest Minds Technologies Ltd

Oct 2020 - Jun 2024 (3 years 8 months)

As a Business Analyst, I utilized Salesforce for CRM, performed functional testing, maintained data quality, and collaborated with sales teams to improve business processes. I created reports and dashboards, developed training materials, and ensured alignment with enterprise architecture.

Salesforce Agile Methodology Data Quality Reporting Dashboard Development Training Development Business Process

Data Analyst

NTT Data Pvt Ltd

Dec 2017 - Aug 2020 (2 years 8 months)

In my role as a Data Analyst, I managed workforce assessments, created dashboards using Tableau, and prepared reports for resource management. I interacted with various teams for requirement gathering and performed data cleansing in SQL Server.

Tableau SQL Server Data Management Resource Allocation Dashboards Report Preparation Workforce Management Training Development Requirement gathering

Data Analyst

BlackBuck (Zinka Logistics Solutions Pvt. Ltd.)

Feb 2016 - Sep 2017 (1 year 7 months)

As a Data Analyst at BlackBuck, I prepared rate analysis and forecast reports, designed dashboards for client deliverables, and performed root cause analysis on feedback. I collected data from various sources to support business needs.