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Sangeeta JadhavSJ
Open to opportunities

Sangeeta Jadhav

@sangeetajadhav

Detail-oriented Salesforce Professional with 9 years of experience.

India
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What I'm looking for

Seeking a challenging role that leverages my expertise in Salesforce CRM to drive business growth and optimize processes.

As a seasoned Salesforce Business Analyst with 9 years of experience, I have a proven track record of leveraging my expertise in Salesforce CRM to optimize business processes and drive revenue growth for organizations. With a strong background in business analysis, project management, and data analysis, I excel at identifying areas of improvement and implementing solutions that drive results.

In my current role as Customer Support Representative at REI Systems Pvt Ltd, I have successfully increased revenue by $16M through data analysis and identified an additional $3M in savings. I have also developed and maintained comprehensive reports and dashboards to monitor crucial performance metrics and business results.

With a strong foundation in Agile methodologies and experience in requirement gathering and documentation, I am well-equipped to drive projects forward and ensure timely delivery of project milestones. I am passionate about staying up-to-date with the latest Salesforce features and best practices, and I am excited to bring my skills and expertise to a new challenge.

Experience

Work history, roles, and key accomplishments

RL
Current

Customer Support Representative

REI SYSTEMS PVT LTD

Jan 2022 - Present (4 years 5 months)

Increased revenue by $16M through data analysis, discovered $3M in savings, and researched/compiled data for C-level suite. Participated in product development planning, conducted UAT, and facilitated end-user training sessions.

WL

SR. ASSOCIATE

WNS GLOBAL SERVICES LTD

Jun 2016 - Nov 2021 (5 years 5 months)

Travelled to work with clients, observed business processes, and documented practices. Conducted research, analyzed business operations, and problem-solved operating inefficiencies.

GI

PROCESS DEVELOPER

GENPACT INDIA

Jun 2014 - Nov 2015 (1 year 5 months)

Configured Salesforce CRM, implemented automation solutions, and provided technical support and training to end-users.

Education

Degrees, certifications, and relevant coursework

Sangeeta hasn't added their education

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Tech stack

Software and tools used professionally

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