Open to opportunities

Aditya Bikram

@adityabikram

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Experienced Consultant and Business Data Analyst specializing in Salesforce solutions.

India

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What I'm looking for

I am seeking a role that fosters innovation and offers opportunities for leadership growth while tackling complex business challenges.

As an experienced Consultant and Business Data Analyst with over 5 years of expertise, I have successfully delivered data-driven solutions on Salesforce, leading teams to exceed client expectations. My work has focused on implementing AI chatbots and streamlining processes, resulting in significant cost reductions and enhanced customer satisfaction.

Currently pursuing an Executive MBA, I have spearheaded initiatives that empower women entrepreneurs and have garnered industry acclaim for my innovative data-driven strategies. My technical acumen, combined with my leadership skills, positions me as a valuable asset in driving innovation and solving complex business challenges through technology.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Consultant

Current

Hyundai-autoever Tec

Sep 2023 - Present (1 year 9 months)

Designed and implemented OTA upgrades via Salesforce, automating case escalation and reducing response time by 50%. Provided effective consultation and support to clients, contributing to overall business growth.

Salesforce Automation Customer Satisfaction Consultation Business Growth

Senior Consultant

Selectronic

Aug 2023 - Jul 2023 (-1 years 11 months)

Led a team to build 55+ Salesforce legal campaigns, integrating third-party tools and implementing an AI chatbot. Developed a file summary tool and set up direct file transfer from Salesforce to AWS S3.

Salesforce Team Leadership Chatbot AWS S3 Market Research

Salesforce Business Analyst

Apisero - NTT Data Company

Nov 2021 - Jul 2023 (1 year 8 months)

Gathered requirements and prepared functional documents for Finance Cloud integration. Led the team in creating e-commerce platforms and implemented continuous patient-to-lead generation on Health Cloud.

Salesforce Business Analysis Cloud

Business Data Analyst

Accenture

Jul 2019 - Nov 2021 (2 years 4 months)

Designed a streamlined onboarding process for clients and managed workflow by creating automated dashboards. Enhanced work efficiency by automating mail labeling and Google Sheets updating.

Data Analysis Workflow Management Automation Dashboards

Education

Degrees, certifications, and relevant coursework

Masters' Union

PGP Rise, Executive MBA

2024 -

Led initiative enabling women entrepreneurs to launch thriving home decor businesses via dropshipping, garnering industry acclaim for pioneering data-driven strategies.