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Adeyinka Samuel OriyomiAO
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Adeyinka Samuel Oriyomi

@adeyinkasamueloriyom

Customer support professional with ISON BPO International Co. experience who handled telecom complaints and is developing data analytics skills.

Nigeria
Message

At ISON BPO International Co., I handled customer complaints, enquiries, and service requests for telecommunications products and services. I used active listening and troubleshooting to resolve issues, maintained accurate customer information, and followed established procedures.

At Access Bank PLC, I supported document handling and routine records as an Office Assistant, and frontline banking operations as a Relief Teller Officer. I handled customer requests and transaction information with care, accuracy, and confidentiality.

At Ecobank Nigeria Limited, I currently support day-to-day business operations while maintaining punctual, professional service and clear communication. I have an HND in Mathematics and Statistics and am studying the Google Data Analytics Professional Certificate on Coursera, building practical skills in SQL, BigQuery, Excel, and Google Sheets.

Experience

Work history, roles, and key accomplishments

ZL

Van Sales Representative

Zainamor Investment Ltd

Jul 2020 - Sep 2020 (2 months)

Managed customer interactions, sales activities, and follow-up on customer and order-related needs.

MG

Operations & Customer Support Assistant

Molastrup Cleaning Services / GTBank

May 2013 - Nov 2015 (2 years 6 months)

Supervised vendors, supported branch operations, assisted customers and marketers with account-opening activities, and maintained clear records and follow-up.

GS

Teacher / Administrative Support

God is Able Nursery & Primary School

Jul 2003 - Jun 2007 (3 years 11 months)

Taught assigned subjects, prepared and marked assessments, and supported departmental administrative activities and records.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Google Data Analytics Professional Certificate, Data Analytics

2026 -

Currently pursuing the Google Data Analytics Professional Certificate to strengthen practical data analysis skills.

LL

LinkedIn Learning

Customer Service Specialist, Customer Service

Completed the Customer Service Specialist learning path.

TI

The Polytechnic Ibadan

Higher National Diploma, Mathematics and Statistics

Grade: Upper Credit

Higher National Diploma in Mathematics and Statistics with Upper Credit.

TI

The Polytechnic Ibadan

National Diploma, Mathematics and Statistics

Grade: Lower Credit

National Diploma in Mathematics and Statistics with Lower Credit.

Tech stack

Software and tools used professionally

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