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Adeyeye MohammedAM
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Adeyeye Mohammed

@adeyeyemohammed

Customer Service Representative at FedEx Callers, assisting customers with enquiries and complaints to support positive customer experiences.

Nigeria
Message

At FedEx Callers, I responded to customer enquiries and assisted with concerns and complaints, using active listening to understand needs and support appropriate solutions.

As a Customer Care Intern at Gem Herbal Remedies, I assisted customers with product and service enquiries and supported issue resolution. I also coordinated group activities as CDS President for the Service Innovation Project during NYSC.

Experience

Work history, roles, and key accomplishments

SN

CDS President

Service Innovation Project (SIP) - NYSC

Jan 2023 - Jan 2024 (1 year)

Led and coordinated activities of the CDS group. Promoted teamwork and ensured assigned activities were properly coordinated.

MN

Chairman, Planning Project Committee

Muslim Students' Society of Nigeria

Jan 2023 - Dec 2023 (11 months)

Coordinated the planning and execution of an assigned project. Monitored project progress and ensured activities were completed as planned.

SS

Student Counselling Intern

Seven Day Adventist Secondary School

Jan 2020 - Jan 2021 (1 year)

Supported students with counselling-related activities and applied active listening and interpersonal skills. Maintained professional relationships and confidentiality.

Education

Degrees, certifications, and relevant coursework

NN

National Youth Service Corps (NYSC)

NYSC Certificate, Service

2023 - 2024

Activities and societies: CDS President, Service Innovation Project

Completed the mandatory national service year, including leadership as CDS President for a Service Innovation Project.

AE

Adeyemi Federal University of Education

B.A.Ed, Education

2017 - 2021

Activities and societies: Public Relations Officer for FIBSU

Pursued a Bachelor of Arts in Education, engaging in coursework and student leadership roles.

PC

Prime College

WASSCE (SSCE), General Studies

2010 - 2013

Completed secondary education and obtained the West African Senior School Certificate (WASSCE).

Tech stack

Software and tools used professionally

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