adewale sherifat

I’m an enthusiastic customer service and front desk receptionist with over 5 years of experience at Lagos State Emergency Management Agency, delivering front-line support in high-pressure environments. I’m a strong communicator who handles public interaction, inquiries, and real-time information with a calm, helpful approach.

At LASEMA, I served as the first point of contact for the agency—answering phone calls, managing appointment schedules, and directing questions to the right departments. I supported emergency situations with accurate information, maintained front desk security and sign-in procedures, and handled confidential documentation while coordinating logistics for briefings, stakeholder meetings, and press releases.

Today, I bring that same service mindset to my role in customer support, including CRM-focused customer interactions. I’m drawn to roles where I can combine administration, call handling, and crisis communication to improve response time and public satisfaction.