ASAdesewa Shagunmo
@adesewashagunmo
Detail-oriented accounting graduate skilled in loan recovery, customer service, and executive support.
NigeriaWhat I'm looking for
I am a detail-oriented accounting graduate with hands-on experience in customer service, loan recovery, and executive assistance. I focus on accuracy, confidentiality, and clear communication while supporting both clients and executives.
At Snappy Credit Company I reduced default rates by contacting clients, developing repayment plans, and coordinating with finance and legal teams. At Polaris Bank I resolved over 50 account complaints weekly and assisted customers with account openings and digital banking.
Currently, I provide administrative and scheduling support for executives, manage communications, and help coordinate internal brand activities. I am passionate about improving operational efficiency and delivering excellent customer-focused service.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Iambrand-worthy Ltd
Apr 2025 - Present (8 months)
Provide administrative support to executives, coordinate daily office operations, manage schedules and communications, and ensure confidentiality and accuracy in business document handling.
Loan Recovery Officer
Snappy Credit Company
Oct 2024 - Mar 2025 (5 months)
Contacted clients with overdue payments, developed repayment plans, coordinated with finance and legal teams, and met monthly recovery targets while reducing default rates.
Customer Service Intern
Polaris Bank Ltd
Jan 2023 - Dec 2023 (11 months)
Handled account openings and activations, assisted customers with mobile/internet banking, processed chequebook requests, and resolved over 50 account complaints weekly.
Education
Degrees, certifications, and relevant coursework
The Polytechnic, Ibadan
National Diploma, Accounting
Completed a National Diploma in Accounting focused on foundational accounting principles and financial record-keeping.
Hans Private School, Ikotun
SSCE, Secondary Education
Completed Senior Secondary Certificate Examination (SSCE) with general secondary education coursework.
Availability
Location
NigeriaAuthorized to work in
Job categories
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