Olufunke Mary
@olufunkemary
Customer service and administrative professional with experience in customer support and virtual assistance. Skilled in communicating with customers.
What I'm looking for
I am a customer service and administrative professional with experience as a Collection Officer and Virtual Assistant. My background includes customer support, administrative assistance, scheduling, email management, documentation, and maintaining accurate records. I enjoy helping customers, solving problems, and ensuring tasks are completed efficiently.
I am organized, detail oriented, and comfortable working independently or with a team. I am currently seeking remote opportunities where I can contribute my communication, administrative, and customer service skills while continuing to learn and grow professionally.
Experience
Work history, roles, and key accomplishments
Collection Officer
BLOOMS Microfinance Bank (Palm Pay)
Jan 2025 - Jul 2025 (6 months)
Managed the collection and recovery of outstanding debts by contacting customers about overdue payments, negotiating repayment plans, and maintaining accurate collection records.
Administrative & HR Assistant
Sterling Sanitation and Pest Control (Lagos)
Jan 2023 - Jan 2024 (1 year)
Provided administrative and human resources support, including office coordination, scheduling, handling records and correspondence, and supporting recruitment and employee relations.
Virtual Assistant
TORRIS Flagans Enterprises (Lagos)
Jan 2022 - Jan 2023 (1 year)
Supported virtual administrative operations, managing calendars and schedules, handling email correspondence, performing data entry and record keeping, and assisting with task management and coordination.
Receptionist and Customer Satisfaction
A3 Hotels and Suites (Ibadan)
Jan 2022 - Present (4 years 6 months)
Handled front desk reception and customer inquiries by managing visitor reception, addressing complaints professionally, and scheduling appointments while maintaining customer records.
Education
Degrees, certifications, and relevant coursework
Kogi State University
Diploma, Computer Science
2015 -
Completed a Diploma in Computer Science at Kogi State University.
Kogi State University
Bachelor of Science, Mathematics Education
Earned a BSc in Mathematics Education from Kogi State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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