Open to opportunities

Adenike Junaid

@adenikejunaid

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Result-driven business administrator with a passion for consumer education.

Nigeria

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What I'm looking for

I seek a role that utilizes my skills in consumer education and management.

I am a hardworking and result-driven individual with a BSc degree in Business Administration. My passion lies in creating campaigns that focus on consumer education about products. I thrive in environments where I can manage resources effectively and express my creativity.

Currently, I work as a Customer Care Agent at Access Bank, where I resolve issues, deliver information, handle customer complaints, and process orders and transactions. My previous experience as a teacher during my National Youth Service Corps (NYSC) has equipped me with the skills to impact knowledge effectively and manage classrooms creatively.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Agent

Current

Access Bank

Apr 2024 - Present (1 year 3 months)

As a Customer Care Agent at Access Bank, I resolve customer issues, deliver information, handle complaints, and process orders and transactions to ensure customer satisfaction.

Customer Service Problem Solving Order Processing Complaint Handling Communication Skills

Teacher (Commerce)

Adegun Asake High School

Apr 2022 - Feb 2023 (10 months)

During my service with the National Youth Service Corps, I taught Commerce at Adegun Asake High School, focusing on knowledge transfer and effective classroom management.

Teaching Classroom Management Communication Skills