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Explore with Seems

@explorewithseems

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I investigate fraud, manage compliance risks, and improve background-check processes for US operations.

India

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What I'm looking for

I'm looking for a role where I can apply fraud detection, risk analysis, compliance, background verification, and process-improvement experience to support scalable operations.

At Uber, I managed service quality, risk, and compliance work for US driver-partners, closing reported background checks and investigating fraudulent activity.

I've analyzed trips, driver adherence, background checks, and compliance issues in real time, while developing scalable responses to emerging fraud patterns. I also contributed to modular onboarding, training, quality checks, dashboards, and Jira process improvements.

Previously, I investigated fraud and duplicate partner accounts across the US and Canada, supported the UK team during emergencies, and contributed to Driver Fraud, Covid Relief Fund, and ANZ Fraud Review projects. I'm experienced in sensitive documentation, US immigration and HR support, onboarding, compliance tracking, and mentoring new team members.

Experience

Work history, roles, and key accomplishments

COE Specialist II - Service Quality, Risk & Compliance (SQRC)

Uber

Jan 2021 - Dec 2025 (4 years 11 months)

Trained and mentored new team members; served as POC and SME for process improvement and new project piloting. Collaborated with stakeholders to manage and close reported background checks and fraudulent activity of US driver-partners.