Sahana Shetty
@sahanashetty
Trust & Safety and AML/BSA compliance analyst focused on KYC, fraud investigation, and governance.
IndiaWhat I'm looking for
I’m a Trust & Safety and AML/BSA Compliance professional with 2+ years of experience in KYC, CIP, CDD, EDD, payment fraud investigation, and regulatory governance. I independently reviewed 100+ cases daily, sustaining a 99% user satisfaction rate and 98–99% SLA compliance across a 50+-person team with zero managerial oversight, and I received the Best Employee Award.
In my role, I processed and validated client onboarding and account maintenance requests, triaged KYC/AML/BSA/fraud cases, and escalated complex accounts to the 2nd Line of Defense Compliance unit in strict adherence to Risk, BCP, and Compliance guidelines. I also identified systemic gaps in AML/BSA and fraud workflows, collaborated with Governance teams to redesign process flows, presented updates to senior leadership for division-wide policy adoption, and trained new joiners on due diligence protocols.
Experience
Work history, roles, and key accomplishments
Maintained 98–99% SLA compliance and 99% user satisfaction while independently reviewing 100+ KYC/AML and payment-fraud cases daily across a 50+ person team with zero managerial oversight. Triaged and resolved CIP/CDD/EDD cases, escalated complex accounts to 2nd Line of Defense Compliance, and helped redesign AML/BSA and fraud workflows adopted at the division level.
Education
Degrees, certifications, and relevant coursework
Bangalore University
Bachelor of Commerce, Finance
Grade: GPA: 8.53/10
Activities and societies: Dean’s List (two consecutive semesters); Best NSS Volunteer Award
Completed a Bachelor of Commerce with a Finance focus at Bangalore University. Earned a GPA of 8.53/10 and was named to the Dean’s List for two consecutive semesters.
Pre-University College
PUC (Pre-University Course), Commerce
Grade: Scored 80%
Completed Pre-University College (PUC) in Commerce. Scored 80% and built a strong analytical and commerce foundation.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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