Adedamola Johnson
@adedamolajohnson
Detail-oriented operations manager with expertise in enhancing productivity.
What I'm looking for
I am a detail-oriented and highly organized administrative professional with a proven track record in operations management, customer service, and resource optimization. My experience includes leading cross-functional teams to improve productivity and operational efficiency significantly. At Pennak, I enhanced team productivity by 25% and operational efficiency by 35% through effective process evaluations and streamlined workflows.
In my previous role at Helppo Africa Ltd, I resolved 95% of client inquiries promptly and implemented a ticketing system that improved service performance metrics. My ability to drive administrative growth strategies and optimize internal communication channels resulted in a 30% increase in team productivity. I am passionate about leveraging my strong communication and problem-solving skills to drive organizational success.
Experience
Work history, roles, and key accomplishments
Operations Manager
Pennak
Jul 2024 - Present (1 year 11 months)
As Operations Manager, improved team productivity by 25% and operational efficiency by 35% through process evaluation and team supervision. Generated comprehensive reports that enhanced decision-making and reduced project delays by 20%.
Projects Coordinator
The Stellar Initiative
Jan 2023 - Present (3 years 5 months)
Designed and implemented educational programs for over 2,000 children in rural communities. Mentored staff and conducted training programs, boosting team productivity by 30%.
Head of Operations, Growth, and Customer Satisfaction
Helppo Africa Ltd (Oxygen E-commerce)
Sep 2022 - May 2024 (1 year 8 months)
Led the administrative support team to resolve 95% of client inquiries promptly. Streamlined office operations and improved administrative efficiency by 25% through effective resource allocation and tracking systems.
Business Development
Brunches Café
Mar 2022 - Sep 2022 (6 months)
Identified new administrative opportunities leading to a 20% increase in operational efficiency. Developed administrative plans that enhanced organizational effectiveness by 15% and drove 30% revenue growth through strong customer relationships.
Intern – Administrative Support
IP Express
Jul 2021 - Apr 2022 (9 months)
Supported engineering teams with research and documentation, improving project completion rates by 25%. Assisted with system maintenance tasks, enhancing system efficiency by 15%.
Class Teacher
Grace Schools
Sep 2018 - Jan 2021 (2 years 4 months)
Managed academic schedules and student records, improving operational flow by 15%. Developed structured lesson plans that increased student engagement by 40% and improved class performance by 20%.
Intern – Content and Planning
TBWA, AD Agency
Mar 2017 - Mar 2018 (1 year)
Assisted in strategic planning and competitive analysis, enhancing project efficiency by 25%. Edited and proofread content to ensure high-quality deliverables and maintained consistency.
Education
Degrees, certifications, and relevant coursework
Global Wealth University
Bachelor of Science, Computer Science
2022 -
Federal Polytechnic Ede
National Diploma, Computer Science
2016 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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