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Open to opportunities

Adebowale Elizabeth

@adebowaleelizabeth

Dedicated customer service professional with strong problem-solving skills.

Nigeria

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated and customer-focused professional with a passion for delivering exceptional customer experiences. My career objective is to leverage my strong interpersonal and problem-solving skills to excel in a dynamic customer service role. I believe that a commitment to excellence drives organizational success, and I strive to embody this in every interaction.

In my previous roles, I have successfully managed customer inquiries and complaints, resulting in significant improvements in customer satisfaction. At Winkfak Global Resources, I organized and optimized office supplies, reducing procurement costs by 8%. My attention to detail in data entry and document control ensured a 99% accuracy rate, streamlining operations and enhancing efficiency. I am excited to bring my skills and experience to a new opportunity where I can continue to make a positive impact.

Experience

Work history, roles, and key accomplishments

WR
Current

Customer Service Executive

Winkfak Global Resources

Jan 2022 - Jul 2024 (2 years 6 months)

Organized and optimized office supplies, reducing procurement costs by 8%. Managed data entry and document control with 99% accuracy, enhancing efficiency. Acted as a liaison for client inquiries, resolving complaints promptly to improve customer satisfaction by 20%.

Education

Degrees, certifications, and relevant coursework

TI

The Polytechnic of Ibadan

National Diploma, Banking and Finance

2016 - 2018

BS

Bayo Tijani Secondary School

West African Senior School Certificate Examination, Secondary Education

2007 - 2014

Tech stack

Software and tools used professionally

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Adebowale Elizabeth - Customer Service Executive - Winkfak Global Resources | Himalayas