Adam Ranalli
@adamranalli
Kent State University Graduate Experienced claims adjuster and customer service specialist.
United StatesWhat I'm looking for
I’m a Claims Adjuster with experience conducting on-site inspection for residential and commercial property losses, assessing structural and interior damage, and documenting findings with detailed photos, measurements, and scope notes. I prepare accurate estimates using Xactimate and evaluate policy coverage with endorsements and exclusions to support timely, well-communicated decisions.
I’m at my best coordinating across contractors and specialties—including water mitigation, reconstruction, engineering and HVAC, and origin and cause investigators—and progressing subrogation potential when appropriate. I also bring a strong customer-focused background from roles like Personal Banker, where I provided financial wellness reviews, originated consumer loans, and managed end-to-end processes while meeting sales goals.
Experience
Work history, roles, and key accomplishments
Conducted on-site inspections for residential and commercial property losses, assessing structural and interior damage and documenting findings with photos, measurements, and scope notes. Prepared Xactimate estimates, evaluated policy coverage, negotiated settlements, coordinated contractors, and delivered customer support through high-stress claim situations.
Server/Waiter
Papa Bears Italian Restaurant
Aug 2017 - Aug 2022 (5 years)
Provided exceptional table service by entering orders properly, meeting customer needs, and ensuring timely, accurate delivery throughout dining experiences. Managed up to $500 nightly in cash, supported training of newly hired servers, and assisted management with operational needs to improve service quality.
Personal Banker
KeyBank
Jul 2021 - May 2022 (10 months)
Provided in-person financial wellness reviews to identify customer needs and recommend appropriate products. Originated consumer loans, managed documentation and closings, met quarterly sales goals, opened deposit accounts, and handled teller cash exceeding $10,000 while maintaining a balanced drawer.
Education
Degrees, certifications, and relevant coursework
Kent State University
Bachelor of Business Administration, Finance
Grade: GPA: 3.9; Accounting minor GPA: 4.0
Earned a Bachelor of Business Administration with a major in Finance and a minor in Accounting, graduating in Fall 2019.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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