Open to opportunities

Sydney Addison

@sydneyaddison

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Dedicated claims adjuster with strong leadership and customer service skills.

United States

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What I'm looking for

I am looking for a role that values leadership and customer service, with opportunities for growth.

I am a dedicated claims adjuster with a proven track record in handling auto claims efficiently. My experience at State Farm has equipped me with the skills to establish liability, set up repairs, and assist customers with their needs. I thrive in high-paced environments, ensuring that all claims are opened and closed accurately while managing large payments with care.

Prior to my role at State Farm, I served as the 1st Assistant Manager at Jimmy Johns, where I honed my leadership abilities. I successfully managed store operations, maintained cleanliness, and ensured customer satisfaction. My experience as a server at IHOP further developed my customer service skills, allowing me to serve clients with accuracy and speed.

Experience

Work history, roles, and key accomplishments

Claims Adjuster

State Farm

Apr 2022 - Aug 2024 (2 years 4 months)

Managed and resolved auto claims, including establishing liability and coordinating repairs and rentals. Provided comprehensive customer assistance, handling large payments and ensuring efficient claim closure.

Customer Service Payment Processing Conflict Resolution Claims Negotiation Documentation

1st Assistant Manager

Jimmy Johns

Jun 2021 - Apr 2022 (10 months)

Led and managed daily store operations in a high-speed environment, ensuring success through effective team leadership. Maintained high standards of cleanliness, organization, and managed all necessary paperwork and food preparation.

Team Leadership Customer Service Inventory Management Operations Management Quality Control

Server/Lead Server

IHOP

Oct 2020 - Jul 2021 (9 months)

Delivered exceptional customer service, accurately taking orders and serving patrons in a fast-paced restaurant setting. Maintained cleanliness standards and efficiently managed multiple tables to ensure a positive dining experience.

Customer Service Order Taking Table Management Team Collaboration Upselling

Education

Degrees, certifications, and relevant coursework

McClintock High School

High School Diploma, General Studies

Completed a comprehensive high school curriculum, focusing on advanced placement and honors coursework. Developed a strong work ethic and dedication to academic excellence through rigorous study.