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Pearl Rhoades

@pearlrhoades

Digital Implementation Lead at Compatible Automotive, coordinating end-to-end deployments, stakeholder rollouts, and user training.

South Africa

Message

At Compatible Automotive, I lead end-to-end digital deployments, coordinating rollouts, resources, stakeholders, and user training. I monitor milestones, risks, and team performance while supporting task allocation.

Previously, as Senior Digital Marketer at Compatible Automotive, I managed CRM, paid campaigns, SEO, content, and website activities, monitored KPIs, and prepared performance reports. I also supported customer success, product adoption, and cross-functional collaboration across CX and Loyalty Logistix.

I’ve progressed through digital, marketing, and implementation-focused roles in the automotive technology environment. I hold PRINCE2® 2017 Project Management Certification and have introduced workflow improvements and automation opportunities to support efficiency and accountability.

Experience

Work history, roles, and key accomplishments

Current

Digital Implementation Lead

Current

Compatible Automotive

Jan 2026 - Present (9 months)

Led end-to-end digital deployments, coordinating rollouts, resources, stakeholders, and user training. Monitored milestones, risks, and team performance while streamlining implementation processes through workflow optimization and automation.

Digital Implementation Project Management Stakeholder Coordination User Training Workflow Optimization Automation Continuous Improvement

Senior Digital Marketer

Compatible Automotive

Jan 2023 - Jan 2026 (3 years)

Managed CRM, paid campaigns, SEO, content, and website activities while monitoring KPIs and preparing performance reports. Supported customer success, product adoption, and cross-functional collaboration.

CRM Paid Media Campaigns SEO Content Management Website Management KPI Monitoring performance reporting Customer Success Cross Functional Collaboration

Junior Digital Marketer

Compatible Automotive

Jan 2021 - Jan 2023 (2 years)

Supported digital marketing activities and customer-facing digital requirements. Built experience across digital services and business processes in a technology-focused automotive environment.

Digital Marketing Digital Service Requirements Digital Services Business Processes

Sales & Digital Assistant

Compatible Automotive

Jan 2021 - Jan 2023 (2 years)

Supported sales and digital activities within the automotive technology environment. Bridged customer service, sales support, and digital operations.

Sales Support Digital Operations Customer Service

Sales Associate

American Swiss

Jan 2016 - Jan 2019 (3 years)

Delivered customer service and product knowledge to enhance customer experience. Managed parcel dispatching, incoming calls, and customer enquiries, and performed financial duties including cashing up and banking.

Customer Service Product Knowledge Parcel Operations Financial Tasks Merchandising

Retail Salesperson

Mat & May

Jan 2016 - Dec 2016 (11 months)

Delivered customer service and product expertise to enhance customer experience. Handled parcels, calls, and customer enquiries with efficiency, and performed financial duties including cashing up and banking.

Customer Service Product Expertise Parcel Handling Financial Tasks Merchandising

Education

Degrees, certifications, and relevant coursework

University of South Africa

Bachelor's Degree, Politics and Public Policy

2017 - 2019

Studied Politics and Public Policy, Public Relations in Industry, Issues Management and Social Responsibility, and Administrative Management.

Varsity College

Diploma, Public Relations

2014 - 2015

Studied Practice of Public Relations, Introduction to Personal Computing, Introduction to Publishing, Business Management, and Communications Science.