Abubello Damilola
@abubellodamilola
Customer Care Specialist providing fast, empathetic support and smooth booking experiences.
NigeriaWhat I'm looking for
I’m a dedicated Customer Care Service professional with 1 year of experience delivering exceptional support and fostering strong client relationships.
As a self-employed customer care specialist and mobile spa service owner, I respond to customer inquiries via WhatsApp, phone, and messages within 1 hour, resolve complaints with empathy and professionalism, and keep service expectations clear.
I also schedule, confirm, and reschedule bookings to minimize no-shows, onboard first-time clients on services and aftercare, and send post-service check-ins to build trust, encourage repeat bookings, and gather feedback while tracking client preferences to personalize future interactions.
Experience
Work history, roles, and key accomplishments
Customer Care Specialist
Mobile Spa Service Owner
Jan 2024 - Present (2 years 6 months)
Provided customer care and business support for a mobile spa service by responding to inquiries via WhatsApp/phone, resolving complaints professionally, and managing appointments. Educated new clients, sent post-service follow-ups to encourage repeat bookings, and logged client preferences, complaints, and feedback to improve service quality.
Education
Degrees, certifications, and relevant coursework
Abubello hasn't added their education
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Availability
Location
NigeriaAuthorized to work in
Job categories
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