Adaeze Onyido
@adaezeonyido
Customer Service Representative serving clients through WhatsApp, Facebook, and Instagram with reliable follow-up.
NigeriaWhat I'm looking for
As a self-employed Sales & Client Support professional, I’ve served as the first point of contact for customers, answered enquiries across WhatsApp, Facebook, and Instagram, and helped resolve concerns with a calm, courteous approach.
I’ve coordinated client errands and delivery instructions, kept accurate records of requests, and built repeat business through consistent follow-up. I’m looking to bring this experience into a structured remote Customer Service or Support role.
Experience
Work history, roles, and key accomplishments
Sales & Client Support
Self-Employed
Jan 2021 - Present (5 years 9 months)
Served as first point of contact for customers, identifying needs and recommending suitable products or services. Responded to enquiries across WhatsApp, Facebook, and Instagram, resolved concerns, and coordinated client errands accurately.
Education
Degrees, certifications, and relevant coursework
Paul University
Bachelor of Science, Microbiology
Bachelor of Science in Microbiology from Paul University, Awka, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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