Open to opportunities

Abner Nyachiro

@abnernyachiro

Message

Operations and product leader driving process automation, performance and strategic growth.

Kenya

Message

What I'm looking for

I seek a leadership role where I can drive operational excellence, automate processes, launch products, and mentor teams within a growth-oriented, collaborative company.

I am an operations and product leader with 15+ years' experience across operations, finance and product management, and over a decade in senior operations roles. I have led systems improvements, product launches, automation and cross-functional teams to improve KPI delivery, service quality and regulatory compliance.

I combine analytical rigor with people-focused leadership, having managed monitoring & evaluation, performance reporting, affiliate and media relations, and customer relationship systems. My background includes banking credit analysis, strategic planning, continuous improvement and freelance consulting, demonstrating adaptability and a track record of operational impact.

Experience

Work history, roles, and key accomplishments

Current

Freelance Writer/Consultant

Current

Self Employed

Sep 2019 - Present (6 years)

Provided freelance academic and sports writing and consultancy for sports betting sites, delivering content and advisory services to clients since 2019.

Content Writing Consultancy Research Editing Client Communication SEO

Operations and Products Manager

Aubrey Group

Nov 2020 - Aug 2025 (4 years 9 months)

Led operations and product launches, automating processes and improving management reporting to enhance service delivery and KPI attainment; coordinated cross-functional teams and managed regulatory and affiliate relationships.

Operations Management Product Launch Process Automation KPIs CRM Regulatory Compliance Cross Functional Team Management Monitoring & Evaluation

Head of Operations

Elitebet Kenya

Aug 2014 - Aug 2019 (5 years)

Oversaw day-to-day operations and strategic planning, implemented process improvements that increased operational efficiency, and managed customer support, QA programs and vendor relationships.

Strategic Planning Customer Support Quality Assurance performance reporting Employee Engagement Vendor Management

Personal Loans Analyst

Co-operative Bank of Kenya

Dec 2009 - Nov 2013 (3 years 11 months)

Managed end-to-end personal loan processing and risk assessment using credit and cash-flow analysis, ensured regulatory compliance and supported audit readiness through documentation and QA measures.

Loan Processing Compliance Management Documentation Quality Assurance Financial Analysis Audit Support