Open to opportunities

Abisola Talabi

@abisolatalabi

Message

Business Operations & Strategy leader driving revenue growth, partnerships, and premium member experiences.

Nigeria

Message

What I'm looking for

I’m looking to lead business operations and member/participant experience—driving revenue and partnerships, improving processes with reporting and automation, and strengthening teams through training, QA frameworks, and structured governance.

I’m a results-driven Business Operations & Strategy professional with 7+ years of progressive experience across corporate, non-profit, and healthcare sectors. I translate corporate strategy into measurable outcomes, delivering revenue growth, membership acquisition, and operational excellence through strong stakeholder management and partnership development.

Currently, I lead business operations and member experience at a premium wellness brand in Lagos, designing tiered membership offerings, managing the sales pipeline, and overseeing onboarding, orientation, and retention journeys. I also build and run due diligence and alliances with strategic partners, plan member-only and partner-led events, and maintain governance and compliance. Earlier, I strengthened service standards by implementing QA frameworks, improving KPI performance by 25%, and training teams—while also securing funding through persuasive grant proposals and managing multi-project portfolios from milestones to donor reporting.

Experience

Work history, roles, and key accomplishments

Current

Head, Business Operations

Current

Amana Retreats Limited

Feb 2026 - Present (4 months)

Designed, priced, and pitched tiered corporate membership packages while managing the full sales pipeline from prospecting to deal closure. Led concierge-style member onboarding, managed strategic spa/vendor partnerships, and ensured consistent service quality, governance, and partner/event deliverables.

Corporate Sales Revenue Growth Member Experience Partnership Development Vendor Management Events Management Contract Management Operational Reporting Compliance Governance

Grant Officer / Project Coordinator

Tender Hearts

Dec 2022 - Feb 2026 (3 years 2 months)

Authored successful grant proposals, securing funding from The National Lottery Community Fund and other institutional donors. Managed multi-project portfolios across milestones and dependencies, conducted impact research, and supported strategic planning and donor reporting.

Grant writing Donor Management Project Coordination Portfolio Management Proposal Development Research & Evaluation

QA & Training Manager

Bright Brains Global Limited

Oct 2024 - Jan 2026 (1 year 3 months)

Designed and implemented QA and compliance frameworks to improve service standards and operational consistency. Trained and coached teams against KPIs, improving service performance by 25%, and strengthened document control and risk/compliance reporting using Microsoft 365 and Google Workspace.

Compliance Management Training & Coaching KPI Reporting Microsoft 365 Google Workspace Document Control Risk Monitoring

Project Coordinator (Paid Volunteer)

RCCG Chapel of Mercy

Apr 2021 - Nov 2022 (1 year 7 months)

Built project plans with timelines, staffing, and resources, tracking deliverables through to closure. Facilitated stakeholder meetings, delivered executive progress presentations, and ran post-implementation reviews to improve future initiatives.

Project Planning Stakeholder Management Executive Reporting Meeting facilitation Process Improvement

Administrative Office Coordinator

Next Level Prospects Limited

Feb 2017 - Apr 2021 (4 years 2 months)

Produced financial and administrative reports for executive decision-making and strategic planning. Streamlined scheduling and workflow processes to improve internal productivity and communication, and supported clients to enhance satisfaction and retention.

Financial Reporting Workflow Optimization Scheduling coordination Executive Support client support Productivity Microsoft Office

Education

Degrees, certifications, and relevant coursework

University of Wales Trinity Saint David

Doctor of Business Administration (DBA), Strategy & Management

2022 -

Doctor of Business Administration (DBA) candidate in Strategy & Management (thesis stage). Thesis topic: innovation opportunities and challenges in Nigeria’s 3D printing companies using multiple organisations as case studies.