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Fawehinmi Oluwatomisin

@fawehinmioluwatomisi

Operations and project manager translating vision into scalable systems, leading programs, and improving delivery efficiency.

Nigeria

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What I'm looking for

I’m looking to lead operations and programs where I can build scalable systems (SOPs, workflows, documentation), improve delivery efficiency, coordinate teams cross-functionally, and develop people-centered processes that produce measurable impact.

I’m a strategic, results-driven operations professional who helps organizations translate vision into structure by building systems, teams, and programs that drive impact and sustainability. I’ve designed and implemented end-to-end operational and client lifecycle systems, developed scalable SOPs and quality assurance processes, and achieved measurable results like 25–30% faster delivery timelines and programs serving 3,500+ members.

Across program leadership, executive support, and community operations, I spearhead execution with people-centered processes—whether coordinating cross-functional teams, strengthening mentorship and engagement through structured feedback loops, or improving customer experiences through proactive research and streamlined workflows. I bring a leadership style grounded in stakeholder engagement, process optimization, and clear documentation so teams can deliver consistently, even at scale.

Experience

Work history, roles, and key accomplishments

Current

Operations and Project Manager

Current

Andoria AI

Nov 2025 - Present (7 months)

Transformed informal operations into a professional, scalable business infrastructure by implementing end-to-end client lifecycle systems and operational frameworks. Reduced client and employee onboarding time by 60–70% and led delivery of 3 websites and 2 mobile applications within a year.

Program Management SOP Development Process Optimization Quality Assurance Cross functional Leadership Project Delivery Team Coordination

Current

Program Manager

Current

The Light Initiative

Feb 2020 - Present (6 years 4 months)

Led the strategic management of 'The Light' Discipleship Program, running two cohorts of 50 participants each with structured alumni engagement. Improved learning outcomes and feedback loops by 25% and designed and executed a one-week discipleship bootcamp for over 32 children.

Discipleship Program Management Community Building Volunteer coordination Program Design Stakeholder Engagement Program Operations

Executive Assistant

Kenkeputa

Jan 2025 - Aug 2025 (7 months)

Provided executive reporting and streamlined leadership updates by filtering and summarizing cross-team information to reduce the CEO’s workload. Managed recruitment and onboarding workflows end-to-end, including assessments, interviews, shortlisting, and coordination of tools/accounts for new hires.

Executive Support Executive Reporting Recruitment coordination Onboarding Workflow Automation Calendar Management Supplier Research HR & Administration Meeting facilitation

Operations Lead

Prophetic Woman Initiative

Oct 2021 - Apr 2025 (3 years 6 months)

Scaled the volunteer leadership structure by 67% (from 30 to 50 leaders) to support a 3,500+ women community across 15 WhatsApp groups. Improved program delivery timelines to 85–90% on-time execution by building operational calendars, KPIs, compliance frameworks, and decision-making protocols.

Volunteer Leadership Community Operations Program Planning Vendor Management KPIs Compliance Operational Calendars

Customer Satisfaction Professional

Oludidit

Aug 2024 - Jan 2025 (5 months)

Improved customer engagement by 10% through product and copy research, while maintaining an 80% customer retention rate through proactive engagement. Reduced customer complaint resolution time by 25% and streamlined customer service workflows with a planner tool, improving team efficiency by 30% and overall productivity by 15%.

Customer Retention Complaint Resolution Market Research Product Research Social Media Strategy Customer Engagement

Personal Assistant

PMOO

Sep 2021 - Jun 2023 (1 year 9 months)

Managed PMOO’s schedule, coordinating appointments, meetings, speaking engagements, and ministry commitments with reliable records and confidentiality. Coordinated travel logistics and planned events end-to-end, including venue booking, catering, audiovisual setup, and guest management.

Travel Coordination Event Planning Communication Management Administrative Support Confidentiality Record keeping Volunteer coordination

Administrator

Flaming College

Feb 2022 - Jan 2023 (11 months)

Oversaw administrative operations for a mentorship program, coordinating schedules, resources, documentation, and application review. Provided ongoing support to mentors and mentees through check-ins and evaluations to monitor progress and improve the mentorship experience.

Program Administration Scheduling coordination Documentation Management Application Review Mentorship Assignment Exam Oversight Resource Management