Abir Benzarrouk - Waitress - Mithras | Himalayas
Abir BenzarroukAB
Open to opportunities

Abir Benzarrouk

@abirbenzarrouk

Multilingual customer service professional with 5+ years of experience.

United Kingdom
Message

What I'm looking for

I am looking for a remote role that values customer satisfaction and offers growth opportunities.

I am a highly motivated and multilingual customer service professional with over 5 years of experience in hospitality and client support. My journey began in Tunisia, where I honed my skills in delivering exceptional customer experiences. I am fluent in English, Italian, Arabic, and French, which allows me to communicate effectively across diverse cultures.

Throughout my career, I have worked in various roles, including as a waitress in London and Milan, and as cabin crew for Tunisair Airline. In these positions, I developed a strong ability to handle multiple tasks efficiently while ensuring that every guest and passenger received the highest level of service. I am known for my patience, attention to detail, and commitment to creating positive experiences for everyone I interact with.

Currently, I am seeking a remote position in email-based customer support, where I can leverage my skills and experience to assist customers effectively. I am passionate about providing excellent service and am eager to contribute to a team that values customer satisfaction.

Experience

Work history, roles, and key accomplishments

MI
Current

Waitress

Mithras

Sep 2019 - Present (5 years 10 months)

Provided excellent customer service to guests, ensuring a positive dining experience. Handled cash payments accurately, took orders, served food and drinks, and cleared tables promptly.

TI

Waitress

Taste of India

Sep 2019 - Present (5 years 10 months)

Provided excellent customer service to guests, ensuring a positive dining experience. Handled cash payments accurately, took orders, served food and drinks, and cleared tables promptly.

Education

Degrees, certifications, and relevant coursework

EC

El Aouina College

Tunisian Baccalaureat, Economics and Management

Completed studies in Economics and Management, earning the Tunisian Baccalaureat. Gained foundational knowledge in economic principles and management practices.

Tech stack

Software and tools used professionally

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