Abir Benzarrouk
@abirbenzarrouk
Multilingual customer service professional with 5+ years of experience.
What I'm looking for
I am a highly motivated and multilingual customer service professional with over 5 years of experience in hospitality and client support. My journey began in Tunisia, where I honed my skills in delivering exceptional customer experiences. I am fluent in English, Italian, Arabic, and French, which allows me to communicate effectively across diverse cultures.
Throughout my career, I have worked in various roles, including as a waitress in London and Milan, and as cabin crew for Tunisair Airline. In these positions, I developed a strong ability to handle multiple tasks efficiently while ensuring that every guest and passenger received the highest level of service. I am known for my patience, attention to detail, and commitment to creating positive experiences for everyone I interact with.
Currently, I am seeking a remote position in email-based customer support, where I can leverage my skills and experience to assist customers effectively. I am passionate about providing excellent service and am eager to contribute to a team that values customer satisfaction.
Experience
Work history, roles, and key accomplishments
Waitress
Mithras
Sep 2019 - Present (5 years 10 months)
Provided excellent customer service to guests, ensuring a positive dining experience. Handled cash payments accurately, took orders, served food and drinks, and cleared tables promptly.
Cabin Crew
Tunisair Airline
Dec 2016 - Jun 2018 (1 year 6 months)
Ensured passenger safety and comfort by following all safety procedures. Communicated effectively with passengers, crew members, and management.
Waitress
Taste of India
Sep 2019 - Present (5 years 10 months)
Provided excellent customer service to guests, ensuring a positive dining experience. Handled cash payments accurately, took orders, served food and drinks, and cleared tables promptly.
Education
Degrees, certifications, and relevant coursework
El Aouina College
Tunisian Baccalaureat, Economics and Management
Completed studies in Economics and Management, earning the Tunisian Baccalaureat. Gained foundational knowledge in economic principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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