I’m seeking a remote customer /IT support or virtual administrative assistant role.
Looking for a job
Abigail Wilfred
@abigailwilfred
Customer Support Specialist at Hebrons Cosmetics who maintained consignment and inventory records and supported client communications.
NigeriaWhat I'm looking for
At Hebrons Cosmetics, I welcomed clients, managed front desk operations, and maintained accurate consignment and inventory records. I also supported internal and external communications and scheduling.
At Ndi Ikuku Oma Ltd., I managed executive calendars and travel logistics, reducing costs by 10%. I drafted confidential correspondence and reports, and followed up on communications to support customer retention.
At Best Choice Academy, I maintained records and coordinated staff schedules. I also handled parent and student concerns and delivered lessons using visual and virtual teaching aids.
During my Industrial Attachment (SIWES) at Convectic Logistics, I gained hands-on exposure to network administration, cybersecurity, cloud computing, database administration, and IT governance. I’m seeking a remote customer support or virtual assistant role.
Experience
Work history, roles, and key accomplishments
CL
Industrial Attachment (SIWES)
Convectic Logistics
Jan 2026 - Aug 2026 (7 months)
Gained hands-on exposure to network administration, cybersecurity, cloud computing, database administration and IT governance.
Network AdministrationCybersecurityCloud ComputingDatabase AdministrationIT Governance
IT Support Management
Information Technology Concepts
HC
Customer Service Representative
Hebrons Cosmetics
Jan 2018 - Dec 2024 (6 years 11 months)
Welcomed clients and managed front desk operations. Maintained accurate records of consignments and inventory and supported internal and external communications and scheduling.
NL
Administrative Assistant
Ndi Ikuku Oma Ltd.
Jan 2015 - Dec 2017 (2 years 11 months)
Managed executive calendars and travel logistics, reducing costs by 10%. Drafted confidential correspondence and reports and prioritized communications to support customer retention.
Calendar ManagementTravel CoordinationCost Reduction
Confidential Correspondence
Reporting
Communication SkillsCustomer RetentionBA
Executive Virtual Assistant
Best Choice Academy
Jan 2006 - Dec 2013 (7 years 11 months)
Maintained records and coordinated staff schedules. Handled parent and student concerns using structured problem solving and delivered engaging lessons using visual and virtual teaching aids.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Information Technology
BSc in Information Technology from the National Open University of Nigeria, completed in 2026.
DA
Digital Witch Academy
Diploma, IT Support
IT Support Diploma from Digital Witch Academy, completed in 2025.
UN
UniAthena
Diploma, Customer Relations Management and Strategic Planning
Diploma in Customer Relations Management and Strategic Planning from UniAthena, completed in 2025.
ND
Niger Delta Literacy Project – Fort for Human Development
Diploma, Operating Systems
Diploma in Operating Systems from Niger Delta Literacy Project – Fort for Human Development, completed in 2013.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Switzerland
Netherlands
Canada
Germany
Luxembourg
Australia
Austria
United StatesWebsite
abigailwilfred.comSalary expectations
120k-180k USD
Social media
Job categories
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