Abigail Malgarini
@abigailmalgarini
Highly motivated professional with expertise in sales, customer success and project management.
What I'm looking for
I am a highly motivated professional with a Master’s in Project Management from La Salle BCN in Barcelona, Spain, and a Bachelor’s in Business Administration and International Trade from UADE in Buenos Aires, Argentina. My career has been defined by my ability to manage B2B relationships effectively and streamline processes that deliver significant value to clients while enhancing business performance.
Throughout my experience at QUIMIDROGA S.A in Barcelona, I successfully managed commercial relationships with international clients, focusing on enhancing customer experience and retention. I developed tailored solutions that addressed client needs, implemented strategic consultative management to mitigate risks, and maintained high levels of satisfaction while meeting sales targets. My role at ARKEMA further honed my skills in customer service, where I managed client relationships and identified upselling opportunities, ensuring seamless operations and customer satisfaction.
With a strong foundation in both technical and soft skills, including negotiation, problem-solving, and effective communication, I thrive in dynamic environments. I am adaptable and proactive, always aiming to add value to teams and foster a positive work atmosphere.
Experience
Work history, roles, and key accomplishments
Sales and Customer Service
QUIMIDROGA S.A
Jan 2024 - Mar 2024 (2 months)
Managed commercial relationships for a key commodity with international clients, enhancing customer experience and retention. Developed B2B sales processes and conducted performance analysis to drive revenue growth. Implemented strategic consultative management to mitigate risks and maintain high levels of customer satisfaction.
Customer Service Representative
ARKEMA
Jun 2022 - Sep 2023 (1 year 3 months)
Managed client relationships and delivered high-quality service while identifying upselling opportunities. Provided logistical support and processed orders to ensure customer satisfaction. Oversaw inventory management and ensured compliance with regulatory requirements.
Account Executive Assistant
B&B GLOBAL CONSULTORA
Jan 2021 - Jun 2022 (1 year 5 months)
Assisted in the preparation and filing of import and export declarations, coordinated Certificates of Origin, and supported internal clients. Handled customs documentation and supervised onboarding for new hires.
Education
Degrees, certifications, and relevant coursework
La Salle BCN
Master's, Project Management
Master’s in Project Management.
UADE
Bachelor's, Business Administration
Bachelor’s in Business Administration.
UADE
Bachelor's, International Trade
Bachelor’s in International Trade.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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