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Abigail MalgariniAM
Open to opportunities

Abigail Malgarini

@abigailmalgarini

Highly motivated professional with expertise in sales, customer success and project management.

Argentina
Message

What I'm looking for

I am seeking a role that offers opportunities for growth and values effective communication and teamwork.

I am a highly motivated professional with a Master’s in Project Management from La Salle BCN in Barcelona, Spain, and a Bachelor’s in Business Administration and International Trade from UADE in Buenos Aires, Argentina. My career has been defined by my ability to manage B2B relationships effectively and streamline processes that deliver significant value to clients while enhancing business performance.

Throughout my experience at QUIMIDROGA S.A in Barcelona, I successfully managed commercial relationships with international clients, focusing on enhancing customer experience and retention. I developed tailored solutions that addressed client needs, implemented strategic consultative management to mitigate risks, and maintained high levels of satisfaction while meeting sales targets. My role at ARKEMA further honed my skills in customer service, where I managed client relationships and identified upselling opportunities, ensuring seamless operations and customer satisfaction.

With a strong foundation in both technical and soft skills, including negotiation, problem-solving, and effective communication, I thrive in dynamic environments. I am adaptable and proactive, always aiming to add value to teams and foster a positive work atmosphere.

Experience

Work history, roles, and key accomplishments

QUIMIDROGA S.A logoQS

Sales and Customer Service

QUIMIDROGA S.A

Jan 2024 - Mar 2024 (2 months)

Managed commercial relationships for a key commodity with international clients, enhancing customer experience and retention. Developed B2B sales processes and conducted performance analysis to drive revenue growth. Implemented strategic consultative management to mitigate risks and maintain high levels of customer satisfaction.

ARKEMA logoAR

Customer Service Representative

ARKEMA

Jun 2022 - Sep 2023 (1 year 3 months)

Managed client relationships and delivered high-quality service while identifying upselling opportunities. Provided logistical support and processed orders to ensure customer satisfaction. Oversaw inventory management and ensured compliance with regulatory requirements.

BC

Account Executive Assistant

B&B GLOBAL CONSULTORA

Jan 2021 - Jun 2022 (1 year 5 months)

Assisted in the preparation and filing of import and export declarations, coordinated Certificates of Origin, and supported internal clients. Handled customs documentation and supervised onboarding for new hires.

Education

Degrees, certifications, and relevant coursework

LB

La Salle BCN

Master's, Project Management

Master’s in Project Management.

UADE logoUA

UADE

Bachelor's, Business Administration

Bachelor’s in Business Administration.

UADE logoUA

UADE

Bachelor's, International Trade

Bachelor’s in International Trade.

Tech stack

Software and tools used professionally

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Abigail Malgarini - Sales and Customer Service - QUIMIDROGA S.A | Himalayas