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Abigaile Fasen

@abigailefasen

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Debtors & Accounts Administrator at Culterra, correcting historical account errors and improving data integrity.

South Africa

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What I'm looking for

I’m aiming to contribute to IT or operations teams by supporting systems, documentation, and process consistency, with an emphasis on reliability, clarity, and effective execution in remote or hybrid professional environments. I’m seeking a long-term role focused on meaningful contribution and operational stability.

At Culterra (Finance), I maintain debtor accounts, investigate discrepancies, and correct historical errors to improve data integrity and reporting confidence.

At The Blue Bottle Group – Procurement, I supported pricing and procurement with automated Excel models and SQL queries developed with IT colleagues. My work reduced pricing turnaround time by approximately 65% and improved accuracy to 99.9%.

At The Blue Bottle Group – Point of Sale, I provided support and training for POS platforms, including during migrations and national rollouts. I’m aiming to contribute to IT or operations teams by supporting systems, documentation, and process consistency, especially in remote or hybrid environments.

Experience

Work history, roles, and key accomplishments

Current

Debtors & Accounts Administrator

Current

Culterra

Sep 2025 - Present (1 year 1 month)

Maintains accurate age analysis, captures payments, issues monthly statements, and resolves discrepancies. Manages customer account queries and collaborates with internal teams to resolve disputes.

Accounts Payable Accounts Receivable Debtors Management Credit Control Account Reconciliation Invoice Processing Financial Reporting Cash Handling Payment Processing Customer Relationship Management Conflict Resolution Microsoft Office 365 SAGE Pastel

Data Analyst & Pricing Specialist

The Blue Bottle Group

Jan 2025 - May 2025 (4 months)

Supported national pricing and procurement operations through advanced data analysis, automation, and systems integration. Designed automated Excel pricing models and partnered with IT to develop SQL queries for bulk data operations.

Data Analysis Data Collection Data Cleaning SQL Excel XLOOKUP IF Statements Margin Structures Pricing Automation Systems Integrations POS systems Reporting

POS Systems Support, Training & Data Administrator

The Blue Bottle Group

Nov 2020 - Jan 2025 (4 years 2 months)

Provided technical support and troubleshooting for multiple POS platforms. Delivered remote and on-site training during system migrations and coordinated national promotions and pricing updates.

Technical Support Troubleshooting POS systems Training Data Administration Promotion Pricing Remote Support TeamViewer Any Desk N Able RMM Ticket Support

Office Assistant (IT & Operations Support)

Holdertech Technologies

Jun 2020 - Oct 2020 (4 months)

Assisted with inventory control, sales administration, and record keeping. Supported OS installations, Microsoft Office setup, and basic troubleshooting.

Inventory Control Sales Administration Record keeping OS Installation Microsoft Office Troubleshooting System Parts Ordering