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@jkluser

Operations & Administrator at RED ALERT, supporting 300 permanent clients and preparing KPI reports from quotation activity.

South Africa
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At RED ALERT, I support administration for a portfolio of 300 permanent clients, keeping client information and onboarding records up to date. I also coordinate information between clients, operational teams, suppliers and management.

I process creditor and debtor invoices, receipt incoming payments using bank-statement information, and prepare wage records for payroll processing. I capture quotations and compile month-to-month KPI reports to show quotation activity.

In an Excel and Power Query project, I cleaned, standardised and combined payroll extracts with inconsistent layouts. I developed leave-balance calculation logic based on the payroll rule of 17 paid hours worked per hour of leave earned, accounting for employee-specific leave cycles and running balances.

I’m developing SQL and PostgreSQL skills through a client and contract management database project. I’m planning its relational structure for clients, contracts, sites, users and permissions, alongside wage-rate and contract cost information.

Experience

Work history, roles, and key accomplishments

IC

Coach & Clinic Administrator

Inspire – Private Cricket Coaching

Feb 2020 - Mar 2022 (2 years 1 month)

Coached and mentored children aged 8–16 and managed supporting administration, minutes, and reports.

Education

Degrees, certifications, and relevant coursework

EC

ETA College

Sports Management Diploma NQ5, Sports Management, Recreation & Coaching Science

Completed Years 1–3 in 2019, earning a Sports Management Diploma NQ5 and a Sports Science Diploma NQ5.

EC

ETA College

Sports Science Diploma NQ5, Sports Management, Recreation & Coaching Science

Completed Years 1–3 in 2019, earning a Sports Management Diploma NQ5 and a Sports Science Diploma NQ5.

SC

Selborne College

2013 - 2017

Attended Selborne College from 2013 to 2017.

SP

Selborne Primary

2005 - 2012

Attended Selborne Primary from 2005 to 2012.

Tech stack

Software and tools used professionally

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