ABHISHEK YOGI
@abhishekyogi
I build AI and B2B SaaS products that automate support and grow revenue.
ZimbabweWhat I'm looking for
At Fareportal, I build AI and conversational products that improve customer support, engagement, and revenue. My Vertex AI chatbot lifted CSAT by 29%, while Dialogflow automation handles 10K daily chats at 55% automation.
I’ve taken products from 0→1 through GTM and scale, including an AI Trip Planner driving 65+ daily flight conversions, a RAG Agent Co-Pilot reducing AHT by 12%, and B2B chatbot subscriptions reaching $40K MRR. I partner across engineering, data, marketing, operations, and external platforms including Google, Meta, and NICE CX.
Previously at OYO Rooms, I used pricing, supply, dashboards, and behavioral analysis to grow bookings and visibility. I bring product strategy, analytics, experimentation, API integrations, and hands-on delivery to ambiguous, high-impact product problems.
Experience
Work history, roles, and key accomplishments
AI Product Manager
Fareportal
Aug 2021 - Present (5 years)
Built AI chatbot on Vertex AI with robust intent detection, multilingual support, and context handling, uplifting CSAT by 29%. Architected AI Trip Planner from booking to end-to-end planning, driving 15% engagement and 65+ daily flight conversions.
Sr. Business Analyst
OYO Rooms
Jun 2019 - Jul 2021 (2 years 1 month)
Increased monthly SHNs by 6% ($50K) by identifying high-potential areas, optimizing supply & reopening future inventory. Boosted vacation bookings by 10% by building the BRIX model and driving execution with a team of 25 account managers.
Associate Product Manager
Fareportal
Developed dialogflow NLP based Chatbot that handles 10K daily chats, achieves 55% automation, and generates $33.3K daily. Initiated WhatsApp support via Meta APIs on social media ads; generating 25 new bookings with $3.7K daily revenue.
Product Manager
Fareportal
Headed WhatsApp Cloud API integration for social ads, owning GTM strategy & aligning Marketing, Ops to launch new channel. Drove integration with NICE CX platform, enabling chat routing, agent workflows, transcripts viewer, and reporting via APIs.
Business Analyst
OYO Rooms
Optimized pricing strategy through floor price drops via sensitivity analysis, balancing demand and margins to drive ₹2.98 Cr. Designed and automated 30+ live dashboards and 100+ reports using Excel, SQL & Power BI, improving org-wide visibility.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Technology Kanpur
Bachelor of Technology and Master of Technology, Civil Engineering
2014 - 2019
Grade: 8.2/10
Pursued an integrated B.Tech and M.Tech in Civil Engineering, achieving a CPI of 8.2/10.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
Interested in hiring ABHISHEK?
You can contact ABHISHEK and 90k+ other talented remote workers on Himalayas.
Message ABHISHEKGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
